Our Reviews
Customer Satisfaction Is Our Specialty!

Dymond Heating & Cooling Reviews

I had a great experience with this AC company. They were professional, showed up on time, and explained everything clearly. The technician diagnosed the issue quickly and had my system up and running in no time. Honest pricing, great communication, and excellent service overall. I’ll definitely be using them again and recommending them to others.

We love Dymond! Been using their services for years and they are always on time and ready to handle the repair. On this particular service call, Adam stuck with it and even had to pickup a special part to complete the repair same day! Great service, highly recommended.

The agent that came out was very knowledgeable and through. Very happy the work done.

The service man was quick, efficient and solved the problem

Same day service showed up earlier than promised, ordered delivered and installed necessary part, and had my AC up & running very quickly. Adam was fantastic - top notch service!

Dymond is by far the best Heating and Cooling company that I've ever used. The response time is immediate if needed and the technicians are very qualified and very professional. I highly recommended them for any needed service. Mike Tucker

Those guys were amazing. They showed up two hours before they said they were gonna be here troubleshooting the problem in less than 15 minutes and they only charged me a service charge. Amazing you don’t expect that out of these type of people these days, but there still are some honest people out there

The entire Dymond team was a refreshing change from my former AC service supplier. They installed my new Trane unit perfectly and left my garage cleaner than when they started. We are delighted with our new Trane system and the electrostatic air cleaner is amazing. Thanks Allen Adam performed my twice yearly service and inspection. He was on time and very knowledgeable, offering tips on keeping my Trane system functioning properly. Thanks Adam.

The man came to my door and introduced himself to me his name was Angel l recommend him you will be very glad that you did. He was very knowledgeable about everything he did and to take the time to check or clean your whole system. Very polite. I will positively use him again. Try the rest and then try the best. Not just here to sell you something you don't need. You could plainly tell he cared about his job. And l recommend Dimond heating and cooling as the best and the cheapest around the Brookville area. May God bless this great business.

Service person was honest and showed me the best options moving forward

Great team and excellent service! I will definitely call them again.

We have had Tyler G from Dyamond, Heating and cooling to service are two A/C units in this complex for a long time and he has always shown to be a very experienced , confident , intelligent and pleasant Technician .

Highly recommend Adam. Super customer oriented and knowledgeable. I noticed on Saturday that my ceiling was leaking just underneath where my air handler is located upstairs So I called Dymond and Adam was here within the hour. He is very thorough and was able to determine the cause. No one wants to spend money unexpectedly, but Adam explained what Asher, I mean hey dude stop needed to be done helped make me feel better about spending that money and I even signed up for the maintenance program.

Prompt professional service

I couldn't ask for a better company and better technicians. I have always had very good experiences over the many years I have been using Dymond. Tyson and Angel are great. They are experts and they are also very professional and very friendly. I always know I am in good hands and I am very confident I will be treated with honesty, kindness and respect whether I have an emergency or my regular maintenance.

Incredible employees. Very conscientious and willing to work around a busy travel schedule. They will be my go to heating/cooling when asked!

Adam was a life saver at 5 PM on a Sunday afternoon, it doesn't get any better than that!

So far we’ve had an excellent experience with Dymond Heating and Cooling - Daisy, Angel and Tyson are efficient, knowledgeable and great to work with. Very happy with our new AC and smart thermostat!

Tyson has visited us a few times and is friendly, professional and efficient. I recommend.

Adam was on time, precisely knowing the units current maintenance and also knowing what to expect in the future. Happy to be a customer of Dymond’s.
Cleaner Than We Found It Assurance
If we leave your home a mess, we’ll hire a professional cleaning company to clean your entire house—our mess, our responsibility.
No Lemon Law Protection
If your new system experiences more than two compressor failures within five years, we’ll replace the outside unit with a brand-new one.
Fix It or Hotel Policy
If your new system fails over a weekend and we can’t resolve it within 24 hours, we’ll reimburse you for a hotel stay—up to $300 per day—until your comfort is restored.
100% Satisfaction Guarantee
If you’re not completely satisfied with your new system within 90 days (and after multiple service attempts), we’ll remove it and refund your money—no questions asked.
Upfront Pricing Pledge
No surprise charges. If unexpected costs come up during the project, we absorb them. The price you agree to is the price you’ll pay—period.
Priority Service Agreement
All new system customers receive a free 1-year Dymond Club Membership, which includes priority service scheduling, especially during peak seasons.
Ready to experience HVAC service the Dymond way? Contact us today or learn more about our financing options.