Our Reviews
Customer Satisfaction Is Our Specialty!
Dymond Heating & Cooling Reviews
Called them in the am and showed up on time … our AC was fixed efficiently and quickly . Tyson was great and knowledgeable .. and a pleasure .
Adam V. With Dymond Heating and Cooling was excellent. He showed up with a smile, quickly diagnosed the problem, explained our options then fixed the issue. He also took the time to educate us about our AC system. We were really grateful for his service and professionalism. Mr and Mrs Edwards
A big thanks to service tech Adam for excellent efficient service today! Our system is running perfectly.
I tried but could not send. We appreciated Dymond coming to our home on a very hot day in Tampa same day as AC went down.. They came at end of their day. Appreciated their Great Service!
They came at my request which was after work and the same day because with this heat I couldn’t be a day without AC!! They are awesome! From the office to the techs!
Had system checked for strange noise but all is good
On time, he had no problems explaining in detail what he was doing when asked.
Tyson checked my system. He said 1 minor repair needed. Fixed it, saved me a bundle as another company said I needed a new system.
My new AC was not cooling so Tyson came out to check it out. He determined the AC units were fine, but the wire connecting the outside unit to the inside air handler was shorting out. He replaced the wire and problem solved! Thanks to Tyson's expert diagnostics, I was up and cooling in no time. I'm very satisfied with Dymond's customer service and professionalism. I highly recommend them! My AC went out on a Saturday afternoon and Dymond was able to send a tech out that day. Mike was friendly and professional. Due to the age and condition of my unit it was decided to replace rather than repair. Mike quoted a good price and scheduled for Monday installation. Thanks Mike! On Monday David arrived early to remove the old and install my new AC. He worked efficiently and took care to protect my floors. Mike followed up to sign off on the install and answer any questions. The new AC works great, and I am very pleased with the experience. I would highly recommend Dymond For your AC needs. Tyson came over to take photos and verify serial numbers for my warranty. He was friendly and efficient and completed his task quickly. My warranty paperwork arrived within hours via email. Overall Dymond did a excellent job with quality work and great customer service. If you have A/C issues, give a Dymond a call!
From my initial contact, to the completion of work, the company was prompt and efficient and very fairly priced. The tech quickly diagnosed and resolved the issue. His expertise resulted in my savings. Thanks so much.
Quick response. Techs arrived within the time they said they’ll be in. Polite and knowledgeable. Great Service! This is my AC company going forward.
I would HIGHLY recommend them for you HVAC work. We have received excellent service and they all are friendly and professional! We've used them many times and have never been disappointed
Great response and work by Adam. Much appreciated and will be seeing soon on system replacement. Gotta have AC
Great service! Everyone was friendly and knowledgeable. Definitely recommend using Dymond for your HVAC system needs.
We are very happy with the service and response time by Dymond Heating and Cooling. Their representative was here within an hour of my phone call to assess the problem we had with our A/C system. They replaced the defective part in our air handler and cleaned the outside unit. Everything is working great.
They came out the same day and cleaned the drain line, repaired it too and got the air back on!
Extremely professional, knowledgeable and efficient. It's great to have technicians who know what they are doing and are honest. Had great service today,7-14-25. Called in the morning they were here by noon and gave me a honest and thorough assessment. I will use them for my new system.
Fast, courteous and friendly. I would call them again for service.
professional and courteous stands behind his work keep his schedule and competitive prices. Recommend highly. I have used his services for 20 years.
Tyson came right out within an hour and helped us figure out our issues. Thank you so much!
Cleaner Than We Found It Assurance
If we leave your home a mess, we’ll hire a professional cleaning company to clean your entire house—our mess, our responsibility.
No Lemon Law Protection
If your new system experiences more than two compressor failures within five years, we’ll replace the outside unit with a brand-new one.
Fix It or Hotel Policy
If your new system fails over a weekend and we can’t resolve it within 24 hours, we’ll reimburse you for a hotel stay—up to $300 per day—until your comfort is restored.
100% Satisfaction Guarantee
If you’re not completely satisfied with your new system within 90 days (and after multiple service attempts), we’ll remove it and refund your money—no questions asked.
Upfront Pricing Pledge
No surprise charges. If unexpected costs come up during the project, we absorb them. The price you agree to is the price you’ll pay—period.
Priority Service Agreement
All new system customers receive a free 1-year Dymond Club Membership, which includes priority service scheduling, especially during peak seasons.
Ready to experience HVAC service the Dymond way? Contact us today or learn more about our financing options.