Our Reviews
Customer Satisfaction Is Our Specialty!
Dymond Heating & Cooling Reviews
Tyson did a great job of covering our HVAC system and explaining the current age and status of our various units. Excellent!
My new AC was not cooling so Tyson came out to check it out. He determined the AC units were fine, but the wire connecting the outside unit to the inside air handler was shorting out. He replaced the wire and problem solved! Thanks to Tyson's expert diagnostics, I was up and cooling in no time. I'm very satisfied with Dymond's customer service and professionalism. I highly recommend them! My AC went out on a Saturday afternoon and Dymond was able to send a tech out that day. Mike was friendly and professional. Due to the age and condition of my unit it was decided to replace rather than repair. Mike quoted a good price and scheduled for Monday installation. Thanks Mike! On Monday David arrived early to remove the old and install my new AC. He worked efficiently and took care to protect my floors. Mike followed up to sign off on the install and answer any questions. The new AC works great, and I am very pleased with the experience. I would highly recommend Dymond For your AC needs. Tyson came over to take photos and verify serial numbers for my warranty. He was friendly and efficient and completed his task quickly. My warranty paperwork arrived within hours via email. Overall Dymond did a excellent job with quality work and great customer service. If you have A/C issues, give a Dymond a call!
Maintenance appt this am… Tyson was awesome. Friendly, efficient and knowledgable! Best service ! Thank you !
Adam was great. He did our maintenance and the repairs. He was great and did a good job. We highly recommend him for any ac issues
Amazing man adam helped me out so much. I recommend him entirely.
On time and Tyson was very professional and knowledgeable.
Technician was prompt, professional, and knowledgeable. I would recommend them highly.
I’ve been using Dymond Heating & Cooling since they installed my AC system back in 2018, and they’ve been consistently reliable ever since. They come out annually for maintenance and have always been responsive whenever I’ve needed service. Most recently, they came out quickly and got everything back up and running without any hassle. The technician was professional, knowledgeable, and efficient—exactly what you want when dealing with AC issues in Florida. It’s hard to find a company that’s this dependable over the long term. My family and I truly appreciate their service, and we’ll continue using them moving forward. Highly recommend.
Honest clean technition very professional Tyson is great
Adam, the technician, was great. He came out to perform the summer maintenance on our unit. Professional & thorough. I recommend Dymond for your AC & furnace needs.
Tyson came on time, looked at the unit, made suggestions on how to keep the system functioning and answered all questions.
Dymond is an excellent service, prices are fair and very reasonable. Adam was wonderful, very knowledgeable, and explained everything in full detail. I highly recommend this company for your heating and cooling needs.
dymond was great to deal with,there tech Tyson was very knowledgeable and professional, treated me with respect and his work was top notch. Good help is tough to find and dymond is fortunate to have him.
Adam came out and did an amazing job! He was knowledgeable and helpful! Thank you
Tyrus is very good. He deserves a huge raise. He is so kind polite and efficient. He did a fantastic job with his helper Gavin, who was also kind polite and efficient. It is a rare trait these days so it is a wonderful thing to experience. We had a new prime mini split put in.
Adam was very knowledgeable and did a great job cleaning our AC and installing the air purification system. He took the time to explain all the options and helped us choose what was best for our home. Professional, thorough, and very helpful.
Tyson did an excellent job. Very efficient and friendly and explained everything in detail to me. Would definitely recommend him to anyone who needs A/C service
Great service.
Excellent service! They came over within an hour and a half of calling. The technician was so kind and he explained everything in detail. The price was also fair. We will definitely be coming to you again in the future, and we will also be recommending you to everyone!
Great technition. Thank you.
Cleaner Than We Found It Assurance
If we leave your home a mess, we’ll hire a professional cleaning company to clean your entire house—our mess, our responsibility.
No Lemon Law Protection
If your new system experiences more than two compressor failures within five years, we’ll replace the outside unit with a brand-new one.
Fix It or Hotel Policy
If your new system fails over a weekend and we can’t resolve it within 24 hours, we’ll reimburse you for a hotel stay—up to $300 per day—until your comfort is restored.
100% Satisfaction Guarantee
If you’re not completely satisfied with your new system within 90 days (and after multiple service attempts), we’ll remove it and refund your money—no questions asked.
Upfront Pricing Pledge
No surprise charges. If unexpected costs come up during the project, we absorb them. The price you agree to is the price you’ll pay—period.
Priority Service Agreement
All new system customers receive a free 1-year Dymond Club Membership, which includes priority service scheduling, especially during peak seasons.
Ready to experience HVAC service the Dymond way? Contact us today or learn more about our financing options.
