Our Reviews

Customer Satisfaction Is Our Specialty!

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4.9
571 Reviews & Growing

Dymond Heating & Cooling Reviews

Jimmy Vellis
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Jimmy Vellis
June 30, 2025

These guys are great! I called on a Friday morning and a technician came to my house within the hour! The technician that I had was Angel, and he diagnosed my A/C’s problem and fixed it within minutes. These guys treat their customers with respect and honesty. I highly recommend them!

Tom Grubb
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Tom Grubb
June 27, 2025

As always, Tyson was on time and very efficient. He is very knowledgeable, friendly and personable. We’re always confident with Dymond and Tyson.

Nicholas Costello
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Nicholas Costello
June 25, 2025

Tyson came out to assess how we wanted a mini split put in and gave great recommendations. When he came back, he was diligent and making sure everything was right and far exceeded our expectations! On a follow up call regarding the mini split he came back out and was so unbelievably helpful. Everyone in this organization has been Absolutely amazing! I can’t imagine ever using another Company..

Ron Kish
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Ron Kish
June 25, 2025

Tyson is a very pleasant professional young man who communicates well. Diagnosed the AC problem on Tuesday and fixed it the next day. He went out of his way to help identify and check our air filters and replaced an overdue one. Daisy is a very pleasant young woman who assisted in changing the air filter on my air exchanger. She also went the extra mile to completely check out my HVAC system to make sure all was running well. Job well done. There was not charge for this followup service

Michael Acosta
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Michael Acosta
June 25, 2025

Very professional, on time, great communication with the customer and attentive to the small details as well. Great experience will definitely use again!

Marcus Lee
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Marcus Lee
June 23, 2025

Tyson was great! He was very knowledgeable & professional. He found the issue with my unit and explained how/why it happened & how to help prevent it from repeating. I highly recommend Dymond Heating & Cooling for all of your HVAC needs!

Colleen Fontana
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Colleen Fontana
June 23, 2025

Everyone at Dymond Heating & Cooling has been nothing less than exceptional! My calls and concerns are addressed in a timely manner and any maintenance work has been clearly explained to me. Al has always been honest and trustworthy with his work. Living in Florida we need our AC (sometimes our heat, too 😉) and you won’t be disappointed with the service you receive from this company! UPDATE (6/23/25): Service Tech Daisy is amazing! She was prompt, professional, explained what was needed, and did the necessary repairs. She stayed to make sure my A/C unit was working efficiently and cooling my house. Another top-notch tech with Dymond AC! 👍

Richard johndro
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Richard johndro
June 23, 2025

The service man was quick, efficient and solved the problem

Charles Couser
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Charles Couser
June 23, 2025

The entire Dymond team was a refreshing change from my former AC service supplier. They installed my new Trane unit perfectly and left my garage cleaner than when they started. We are delighted with our new Trane system and the electrostatic air cleaner is amazing. Thanks Allen Adam performed my twice yearly service and inspection. He was on time and very knowledgeable, offering tips on keeping my Trane system functioning properly. Thanks Adam June 2025 I experienced a minor malfunction and Dymond sent Adam out to check my system out. Adam is always courteous and thorough and Dymond is always very responsive

Beth Patrick
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Beth Patrick
June 20, 2025

Excellent customer service!!

mike tucker
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mike tucker
June 17, 2025

Dymond is by far the best Heating and Cooling company that I've ever used. The response time is immediate if needed and the technicians are very qualified and very professional. I highly recommended them for any needed service. Mike Tucker

Caroline Van D
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Caroline Van D
June 17, 2025

Great team and excellent service! I will definitely call them again.

Jerry Pass
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Jerry Pass
June 16, 2025

Prompt, professional, knowledgeable.

Jerry Davies
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Jerry Davies
June 16, 2025

Those guys were amazing. They showed up two hours before they said they were gonna be here troubleshooting the problem in less than 15 minutes and they only charged me a service charge. Amazing you don’t expect that out of these type of people these days, but there still are some honest people out there

Jolie Frankfurth
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Jolie Frankfurth
June 16, 2025

Incredible employees. Very conscientious and willing to work around a busy travel schedule. They will be my go to heating/cooling when asked!

jonthan borges
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jonthan borges
June 16, 2025

I had a great experience with this AC company. They were professional, showed up on time, and explained everything clearly. The technician diagnosed the issue quickly and had my system up and running in no time. Honest pricing, great communication, and excellent service overall. I’ll definitely be using them again and recommending them to others.

Kathleen Barrios
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Kathleen Barrios
June 15, 2025

We love Dymond! Been using their services for years and they are always on time and ready to handle the repair. On this particular service call, Adam stuck with it and even had to pickup a special part to complete the repair same day! Great service, highly recommended.

Marlow Kroegel
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Marlow Kroegel
June 12, 2025

The agent that came out was very knowledgeable and through. Very happy the work done.

Victor M. Day
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Victor M. Day
June 12, 2025

Same day service showed up earlier than promised, ordered delivered and installed necessary part, and had my AC up & running very quickly. Adam was fantastic - top notch service!

Bill
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Bill
June 10, 2025

The man came to my door and introduced himself to me his name was Angel l recommend him you will be very glad that you did. He was very knowledgeable about everything he did and to take the time to check or clean your whole system. Very polite. I will positively use him again. Try the rest and then try the best. Not just here to sell you something you don't need. You could plainly tell he cared about his job. And l recommend Dimond heating and cooling as the best and the cheapest around the Brookville area. May God bless this great business.

Cleaner Than We Found It Assurance

If we leave your home a mess, we’ll hire a professional cleaning company to clean your entire house—our mess, our responsibility.

No Lemon Law Protection

If your new system experiences more than two compressor failures within five years, we’ll replace the outside unit with a brand-new one.

Fix It or Hotel Policy

If your new system fails over a weekend and we can’t resolve it within 24 hours, we’ll reimburse you for a hotel stay—up to $300 per day—until your comfort is restored.

100% Satisfaction Guarantee

If you’re not completely satisfied with your new system within 90 days (and after multiple service attempts), we’ll remove it and refund your money—no questions asked.

Upfront Pricing Pledge

No surprise charges. If unexpected costs come up during the project, we absorb them. The price you agree to is the price you’ll pay—period.

Priority Service Agreement

All new system customers receive a free 1-year Dymond Club Membership, which includes priority service scheduling, especially during peak seasons.

Ready to experience HVAC service the Dymond way? Contact us today or learn more about our financing options.